Travis Credit Union
With a commitment to its 20,000 members and their communities, Travis Credit Union of California helps underserved populations to achieve financial wellbeing and to acquaint them with its philosophy of “people helping people.”
As part of its massive branch transformation project, the credit union systematically is renovating each of its branches to align members’ banking experiences with today’s technological trends, to modernize the aesthetics, and to standardize its presence with a dynamic branding scheme for the retail facet of the organization.
Improved member services and comfort
Travis Credit Union at Vaca Commons, built in 1992, is a 6,000-square-foot, single-story structure. This original branch was designed with a more conventional approach to branch banking.
“Travis Credit Union decided to combine the Branch with Wealth Management because it wanted to utilize square footage unused by the branch to provide the Wealth Management team a ‘home base,’ where members specifically seeking wealth management services can meet with advisors in a more private office environment,” explained Ken Nagy, Travis Credit Union’s associate vice president for facilities and support services.